1. basics
This data protection declaration concerns all persons who use the services of (company name Bliem KG, hereinafter Hotel). We hereby inform you about the type, scope and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to strictly comply with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (DSGVO), DSG 2000, DSG 2018 and TKG 2003). All your personal data will be processed on this basis.
The responsible for data processing is Bliem Kg, Bliem's Familienhotel, Marktstraße 26, 8967 Haus (company name, contact details) SOFERN VORHANDEN, his representative is Katharina Bliem, Owner & Managing Director, Marktstraße 26, 8967 Haus.
2. information according to Art 13 DSGVO
Your personal data, these are in particular
- Your master data (name, first name, address, mail address, telephone and fax number, date of birth, customer number) as well as language and vehicle registration number,
- the data in travel documents (passport number, passport data, date of birth, issuing authority, period of validity, nationality) and identity cards (identity card, driver's license, etc. including issuing authority and period of validity),
- the data concerning the method of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,
- the length of stay requested by you as well as destinations, hotels, contact persons, conditions, special services, health data, frequent flyer number, personal preferences related to the stay, which you make known to us, and
- special categories of data such as health data as well as data on special needs and on marriage/partnership,
are required for our services. This also includes bookings of travel, guides, catering, rental vehicles, transfers, registration processing, insurance, events, tours, accreditations, vouchers including customer creation, billing and their verification (B2B, B2C, FIT), ticket bookings.
This data is therefore stored and processed by us for these purposes and, if necessary, transferred to third parties with whom we cooperate to provide the most effective and best possible service for our customers - this may also include service providers in third countries as order processors, software and agency service providers.
The legal bases for these data processing processes are
- The fulfillment of our pre-contractual and contractual obligations to you,
- consents obtained from you,
- statutory, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) and § 96 TKG and
- our legitimate interests (e.g. improving our customer service, including in the area of direct advertising, or safeguarding our own legal interests).
The duration of storage is determined by the duration of our business relationship, the consents you have given, and furthermore by the statutory retention obligations and legal obligations applicable to us. We emphasize that in the case of regular cooperation for our best possible customer service, we strive to know your customer requests already transmitted to us so well that we can continuously and permanently satisfy you.
3. our web presences
When you access our website, your access data is automatically collected and stored. This access data may include, in particular, the page accessed, the files viewed, the date and time of the access, the IP address of the user, data of the accessing computer, in particular the browser and the operating system, as well as the amount of data and the message of the successful access. This access data is used by us for internal statistical purposes to ensure the security of our offer and to optimize the offer. In case of suspicion of an illegal act, the access data will be evaluated to preserve evidence.
By entering your personal data in one of our contact forms, you agree to the transmission to and storage and processing by us for the duration of the support of this specific request. This applies in particular to your inquiries via contact form, chat and e-mails that you send to us. We need this data to process your request and in these cases also store your IP address for purposes of preserving evidence. The storage takes place as long as this is necessary for the care of any supplementary or subsequent questions asked by you or us.
4. newsletter
You are free to subscribe to our newsletter. The registration, for which you must disclose your e-mail address and give your consent to receive the newsletter, can only become effective when you confirm a link to the registration, which you will receive by e-mail. In order to be able to provide you with targeted information in the newsletter that is of particular interest to you, we give you the option when registering to also provide information on specific interests, key dates, location details and regions and the like.
In each newsletter you receive, you will find all the information you need to unsubscribe. For more information about our newsletters, please contact us at urlaub@bliems.at). We will be happy to help you.
The content of our website has been carefully prepared and checked several times, but we do not assume any liability for the topicality, correctness and completeness of the information provided. Claims for damages due to the use or non-use of the information or due to the use of incorrect or incomplete information, are excluded. All offers are subject to change and non-binding. We reserve the right to change, amend or delete the offer or parts thereof without prior notice or to temporarily or permanently cease publication of the website.
The content and programming of our website are protected by copyright and ancillary copyright. Any duplication - also in extracts - and public reproduction, in particular the copying of texts, graphics and photos, is prohibited without our prior written consent.
5. transfer to third parties / obligations of processors
Your personal data may be transferred by us
- to processors (e.g. for our electronic advertising in the form of newsletters) as well as, to third parties who need to be involved in providing the services you have requested, all of whom have committed to us to comply with applicable data protection standards,
transmitted to us. If compliance with European data protection standards is not possible - for example, because standard contractual clauses, adequacy decisions or certifications are not guaranteed in the specific case - we will inform you in good time and also obtain the necessary consents from you. For further information, please contact us at urlaub@bliems.at.
6. cookies and tracking services
IF NEEDED We use cookies, which are small text elements used to store information in web browsers. Cookies are recognized the next time you visit our website and help significantly to speed up loading processes and make the use of our offers comfortable for you. The information recognized and stored by cookies is used to recognize you, but also to analyze your user behavior. They are stored on the server of the respective provider, which has committed itself to us as an order processor to comply with the applicable data protection standards.
After you have visited our website, cookies remain stored on your terminal device, unless you refuse this from the outset or you actively delete cookies. Actively deactivating cookies may impair the functionality of our web presence for you. You can also prevent cookies from being stored by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website.
You can also prevent the forwarding of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available on the website google.com. However, the plug-in is only available for certain browser programs.
We also use third-party content on our website to make our internet presence as informative and convenient as possible for you. This includes, for example, Google maps, RSS feeds or YouTube. These third-party providers receive your IP address for technical reasons. We have no influence on the use of this data by the third-party provider. In this regard, we refer to the privacy statements of the respective providers.
We use Google Analytics, a web analytics service provided by Google Inc. 1600, Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies. The information generated by the cookie about your user behavior is usually transmitted to a Google server in the USA and stored there. Your IP address will be shortened beforehand within the European Union and thus anonymized or at least pseudonymized. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Google uses this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. In this context, please also note Google's privacy policy, in particular the information available under the following two links:
We use Facebook social plug-ins of the social network Facebook, operated by the companies Facebook Ireland Limited, 4 Grand Canal Square Dublin 2, Ireland, and Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94303, USA. These plug-ins are buttons that Facebook uses to measure who is visiting our website. If the visitor is also registered as a user with Facebook and logged in, additional information is also stored by Facebook. Facebook receives your IP address for technical reasons. We have no influence on the use of this data by Facebook. In this regard, we refer to the privacy statements of Facebook, in particular the information available under the following link:
You can also get information there on how to block Facebook social plug-ins with your browser.
7. contact
You can request information about your personal data stored by us free of charge at any time. As a data subject, you also have the right to revocation, information, deletion, correction, restriction and transfer of your personal data, insofar as this is not opposed by any legal obligation to retain data on our part.
Consequences of revocation: deletion of your complete data.
For more information about your rights as a data subject, please contact us at katharina@bliems.at, Katharina Bliem, Bliem KG. We will be happy to help you. The Austrian Data Protection Authority (DPA), Wickenburggasse 8-10, 1080 Vienna, is the competent supervisory authority for complaints.
8. other
We have implemented organizational and technical safeguards, which we evaluate on an ongoing basis and adapt as necessary, to protect your personal data that we store and process.
We reserve the right to change this privacy policy at any time and to adapt it to new developments. The new version will apply from the time it is made available on our website. The current version of the data protection declaration is available at any time on the website as well as our imprint.
Schladming-Dachstein Summer Card
Information according to Art 13 DSGVO
Personal data will also be forwarded to third parties (mountain guides, ski schools, etc.) as necessary to provide the most effective and best possible service to our customers. For the issuance and use of the Schladming-Dachstein Sommercard, your data will also be forwarded to ARGE Schladming-Dachstein Card.
Your personal data according to the registration form will be forwarded to ARGE Schladming-Dachstein Card for the smooth issuance and use of the Schladming-Dachstein Sommercard. Privacy policy: www.schladming-dachstein/datenschutz
